Privacy Policy

Our privacy practices

By using this site, the user acknowledges having read, understood and accepted the above conditions and the legal framework for the protection of personal information described below.

Legal framework for the protection of personal information

hotelplante.com site is published in Quebec, Canada. Quebec and Canadian laws protect the user’s personal information. Users may inquire about their rights by consulting the Commission d’accès à l’information du Québec website.

Use of personal information

The information collected by the hotelplante.com, with the user’s consent, is used to: send the user printed or electronic documentation, respond to the user’s requests for information, forward a request for reservation or purchase of a tourism product or service to the service provider, subscribe the user to publications or the hotelplante.com newsletter, and register the user on mailing lists or for surveys. They help us to understand users’ habits and interests so that we can serve them better.

Transmission of personal information

A request made by a user may require the transmission of personal information to a service provider or subcontractor who must intervene to respond to this request (e.g.: transmission of a user’s contact information, who has requested information, to the organization preparing the mailing of documents; transmission of a user’s contact information to the establishment where he or she wishes to make a reservation).

By authorizing hotelplante.com and its partners to send the user documentation or an electronic newsletter, the user consents to hotelplante.com transmitting his/her personal information to a service provider or subcontractor for a use other than responding to the user’s request for information, newsletter or reservation.

If a service provider or subcontractor not associated with hotelplante.com must use personal information held by hotelplante.com, it must sign an agreement respecting the confidentiality of said information and use it only for the purposes for which consent was given by the user.

Information collected automatically by the site

When the user accesses hotelplante.com, information is automatically exchanged between the user’s computer, the site’s server, and the servers of Google Analytics, the DoubleClick Campaign Manager (DCM) advertising server and a third party responsible for producing site traffic statistics.

The information exchanged includes:
• the Internet service provider’s domain name and the user’s IP address;
• the type of browser, device and operating system used to access the site;
• the date and time the site was accessed;
• the pages of the site visited;
• the address of the website from which the user came.

This exchange of information is necessary for the proper operation of the site. This information is kept for statistical purposes. It is also stored in data logs for security purposes and to produce site traffic statistics. The information contained in these logs may be communicated to third parties in the event of security checks or law enforcement investigations. They are not used for any other purpose.

A cookie is a small text file sent to the user’s browser by a Web site. It serves as a reminder of the user’s preferences and makes the next visit to the site more efficient. It can also be used for advertising purposes. The use of cookies is common practice, and most major sites use them to better serve their customers. Most Web browsers are designed to accept cookies, but settings can be modified to refuse them. hotelplante.com site uses cookies for advertising and statistical analysis purposes.

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